My Account

1. How do I log into my account on Ground Freight Enterprise Loadboard?

2. I forgot my password. What do I do?

3. Why do I have login problems ?

4. How do I change my username and/or password?

5. How do I activate my account?

6. Why do you need email address verification?

7. I didn’t receive the verification email, what do I do?

8. Why does the verification code not work?

9. Can several people use my same account?

10. How do I add additional user(s) on the same account?

11. How do I delete/edit an added user?

12. How do I edit my account information?

13. Why is my account no longer active?

14. If I don’t use my account, will it automatically end?

15. How can I change my membership plan or unsubscribe?

16. How do I put my account on hold?

17. How do I upgrade or downgrade my membership?

18. Is there a cost in upgrading my membership plan?